Remote Support

Remote Support

Using the remote support and web conferencing tool we may offer you optimal service even from our office site:

Web conference with you and your colleagues

All participants can look at the PC monitor of one attendee; this attandee may change during the conference.

Viewing the contents of your PC monitor

By telephone we can easily answer questions e.g. to your LabVIEW or LabWindows/CVI code or support the start-up of your final application.

Remote control of your PC's mouse and keyboard

Minor changes to your code are implemented quickly, just like sitting beside you.

Presenting the contents of our PC monitor

This allows us to demonstrate you the abilities of your new software we are just developing out of the development environment.

File transmission and reception

Program parts, documentation etc. are quickly interchanged this way.